Overall Summary on Existing Customer Service at Morrisons plc :: Business Management Studies

Overall Summary on Existing Customer Service at Morrisons plc After analysing the results I have obtained from the questionnaire, I have concluded that the majority of the public that shopped at Morrisons felt that the customer service overall is very good. Morrisons customers feel that the customer service is generally good because they are offered a lot of assistance from staff and also are given advice if requested by the customer. There are lots of facilities designed to make a visit to Morrisons as convenient and comfortable as possible for the general public. This is one of the causes for the customer service being rated as very good by the present customers I have surveyed. Morrisons have extended opening hours, including Sunday trading. This is so that customers have more flexibility on the time they prefer to shop. This is good for the customers who work or study because they tend to be free in the evening to shop. The parking facilities for the customers at the Mayo Avenue Morrisons store, has an extensive free car parking area. This includes spaces for parents with children and also drivers who have disabilities. At Morrisons there are Cash-Point machines for most major banks. This includes HSBC bank and Lloyds TSB. This is so that customers can withdraw money at the store and do not need to travel to the bank so that they can withdraw money from their bank account. There are recycling facilities including glass, can, bottle, paper and textile banks. This encourages customers to recycle. Also customers do not have to travel to other banks in Bradford to recycle. Morrisons have their own petrol station where petrol, diesel, free of charge tyre pumps are available and also confectionary and newspapers are on sale inside the petrol pump store. The tyre pumps enable customers to check the pressure of their vehicle tyres and can also pump the tyres if necessary. The Morrisons petrol pump is open long hours so that customers can utilise the pump during the period they shop at Morrisons in the late evening. At Morrisons, there are customer cafes offering snacks and hot meals freshly prepared in-store throughout the day. This is good for the customers with a busy schedule and also those who do not like to cook. For the parents and the babies there are baby-changing rooms with facilities. There are nappy dispensers and also a machine where you can purchase nappies from the vending machine. For all customers there are toilet facilities where there are soap dispensers. For the special needs customers there are disabled toilets that are specially designed for the customers with disabilities.

Furman V Georgia Essay

The penalty of death differs from all other forms of criminal punishment, not in degree, but in kind. It is unique in its total irrevocability. It is unique in its rejection of rehabilitation of the convict as a basic purpose of criminal justice. And it is unique, finally, in its absolute renunciation of all that is embodied in our concept of humanity. For these and other reasons, at least two of my Brothers have concluded that the infliction of the death penalty is constitutionally impermissible in all circumstances under the Eighth and Fourteenth Amendments. Their case is a strong one. But I find it unnecessary to reach the ultimate question they would decide. See Ashwander v. Tennessee Valley Authority, 297 U.S. 288, 347 (Brandeis, J., concurring). The opinions of other Justices today have set out in admirable and thorough detail the origins and judicial history of the Eighth Amendment’s guarantee against the infliction of cruel and unusual punishments, [n1] and the origin and judicial history of capital punishment. [n2] There [p307] is thus no need for me to review the historical materials here, and what I have to say can, therefore, be briefly stated. Legislatures — state and federal — have sometimes specified that the penalty of death shall be the mandatory punishment for every person convicted of engaging in certain designated criminal conduct. Congress, for example, has provided that anyone convicted of acting as a spy for the enemy in time of war shall be put to death. [n3] The Rhode Island Legislature has ordained the death penalty for a life term prisoner who commits murder. [n4] Massachusetts has passed a law imposing the death penalty upon anyone convicted of murder in the commission of a forcible rape. [n5] An Ohio law imposes the mandatory penalty of death upon the assassin of the President of the United States or the Governor of a State. [n6] If we were reviewing death sentences imposed under these or similar laws, we would be faced with the need to decide whether capital punishment is unconstitutional for all crimes and under all circumstances. We would need to decide whether a legislature — state or federal — could constitutionally determine that certain criminal conduct is so atrocious that society’s interest in deterrence and retribution wholly outweighs any considerations of reform or rehabilitation of the perpetrator, and that, despite the inconclusive empirical evidence, [n7] only [p308] the automatic penalty of death will provide maximum deterrence. On that score I would say only that I cannot agree that retribution is a constitutionally impermissible ingredient in the imposition of punishment. The instinct for retribution is part of the nature of man, and channeling that instinct in the administration of criminal justice serves an important purpose in promoting the stability of a society governed by law. When people begin to believe that organized society is unwilling or unable to impose upon criminal offenders the punishment they â€Å"deserve,† then there are sown the seeds of anarchy — of self-help, vigilante justice, and lynch law.

Impact Of Innovation On The Public Sector - 1708 Words

On the other hand, there is of course a huge amount of significant measures to remove these innovative obstacles from the public sectors. First of all, from an economic point of view, the logic of business performance and growth on the range of goods and services that the firm offers to consumers is based on creativity. In 21 century, creativity is seen as the source of innovation, and innovation in turn as the operation of creativity. As a result, it has being arguing that, creativity is the ability to see possibilities in business (Ferrari, Cachia and Punie, 2009). The public services requires rational and creative skill to remove these obstacles to policy innovation. The service delivery is depends upon carrying out business opportunities and use of technologies that will make possible outcome. In most cases to remove innovation obstacle is about using change to better meet human needs and business values through invention of new technologies. Banks (2014) analyse that, technologi es provide the means to act smarter and more sustainably to creates economic of scale and scope as consequences of productivity. The removable of barriers to policy innovation is taking place within increasingly networked economies with changing social values and growing environmental forces. Secondly, the effectiveness of government ideologies and corporate governance principles be necessary to remove barriers to policy innovation. It has being arguing that, the principle are beliefs thatShow MoreRelatedImpact Of Innovation On Public Sector1587 Words   |  7 Pages(2010) uses the term public sector innovation to refer to â€Å"the process of creating new ideas and turning them into value for society† .(Bason,2010) then goes on to discuss about the value public sector innovation holds and asserts that the public sector has four major components: productive, service experience, results and democracy. 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